NEC Telephone NEAX 2400 IPX User Manual

NEAX 2400 IPX  
Dterm Series i/Dterm IP  
Digital Extension Reference Guide  
This booklet is provided with your NEC telephone,  
compliments of NEC Business Solutions, as a guide  
to the features available with the NEAX ECP  
(Enterprise Communication Platform).  
CALL INDICATOR  
LAMP  
PROGRAMMABLE  
KEYS  
Flexible Line/Feature  
Keys, programmable  
by telephone system  
administrator.  
SOFTKEYS  
HELP  
LCD  
HELP  
EXIT  
FEATURE  
PROGRAMMABLE  
KEYS  
One-touch Speed  
Dial/Feature Keys,  
programmable by  
user.  
RECALL  
CONFERENCE  
REDIAL  
DIRECTORY  
MESSAGE  
MIC  
VOLUME/CONTRAST  
CONTROL  
BUILT-IN  
MICROPHONE  
SPEAKER  
TRANSFER  
BUTTON  
ANSWER  
HOLD BUTTON  
Dterm Series i/Dterm IP  
Terminal and Call Outs  
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GENERAL FEATURES  
My Extension Number is:  
To Make an Internal Call  
 Dial the required extension number.  
To Make an Outgoing Call  
 Dial  
for outside line access.  
 Dial the required number.  
To Call the Operator  
 Dial  
.
Last Number Redial/Stack Dial  
To redial any of the last 5 numbers you have dialled  
internally or externally:  
 Press Redial repeatedly until the desired number  
is displayed.  
 Press # to dial the selected number.  
*Whenever an operation states “lift handset”, you can  
press Speaker instead for handsfree operation.  
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2
Hold  
To place a call on hold:  
 Press Hold – held line flashes.  
To retrieve the held call:  
 Lift handset*.  
 Press flashing line.  
Note: For exclusive hold – press Hold twice.  
To Transfer a Call  
 Whilst on a call press Transfer.  
 Dial the extension number and announce the call.  
 If call is accepted, hang up or extension hangs up  
and call is returned.  
 If extension is busy or unanswered press Transfer  
to return to call.  
†Always dial  
to make an external call  
Conference Call  
To establish a 3-way conversation:  
 Whilst on a call press Transfer.  
 Dial extension or external number.  
 When called party answers, press Conf for a 3-  
way conversation.  
Note: At most, two parties can be on an external line.  
Any party may hang up to exit conference.  
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3
Message Key  
One touch access to Voice Mail System:  
To Program  
 Press Feature key.  
 Press Message key.  
 Enter Voice Mail System extension number.  
 Press Feature key.  
To Use  
 Press Message Key.  
 Dterm will automatically connect to Voice Mail  
System.  
Directory Key  
To allow access to system speed dial numbers:  
To Use  
 Lift handset.  
 Press Directory key.  
 Enter number for required speed idal number.  
 System will now automatically dial.  
Note: System speed feature needs to be enabled by the  
administrator.  
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4
SOFTKEYS FEATURES  
To Use Soft keys  
Softkeys are indicated in the LCD according to the  
status of the Multiline Terminal (telephone).  
 Press the >>> (Scroll) key to scroll the display  
until the desired feature appears.  
 Press the Softkey under the indicated feature on  
the LCD.  
 The service feature of the pressed Softkey is  
activated.  
Help/Exit  
 Press the Help key repeatedly until the desired  
feature displays.  
 Press Exit key to exit the help program.  
Call Hold  
Hold one call and make a second:  
 Press Softkey below “C HLD”.  
 Dial extension or external number.  
 Press “C HLD” to swap between the calls.  
 When finished with one call, hang up and second  
call will ring back.  
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5
Call Forward All  
Forwards all calls immediately.  
SET:  
 Lift handset*.  
 Press the Softkey below “FD A”.  
 Dial extension or external numberto which your  
calls are to be forwarded.  
CANCEL:  
 Lift handset*.  
 Press the Softkey below “FD A”.  
Call Forward No Answer  
Forwards only after 4 - 6 rings.  
SET:  
 Lift handset*.  
 Press the Softkey below “FD N”.  
 Dial extension or external numberto which your  
calls are to be forwarded.  
CANCEL:  
 Lift handset*.  
 Press the Softkey below “FD N”.  
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6
Call Forward Busy  
Forwards when extension is busy.  
SET:  
 Lift handset*.  
 Press the Softkey below “FD B”.  
 Dial extension or external numberto which your  
calls are to be forwarded.  
CANCEL:  
 Lift handset*.  
 Press the Softkey below “FD B”.  
Group Call Pick Up  
To answer another ringing extension in your group:  
 Lift handset*.  
 Press the Softkey below “PICK”.  
Voice Call  
To speak over the intercom to other Dterm telephones:  
 Dial desired extension number.  
 Press the Softkey below “VOICE”.  
 Speak over Intercom.  
Save & Repeat  
To save a dialled number for later use.  
SAVE:  
 Lift handset.  
 Dial desired telephone number.  
 Press the Soft Key below “S & R”.  
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7
REPEAT:  
 Lift handset.  
 Press the Soft Key below “S & R”, and the number  
is redialled.  
Call Wait – Extension  
If you dial a busy extension.  
SET:  
 Press Softkey below “CW”.  
 Your call is now camped on.  
RECEIVE:  
 Press Answer.  
 Second call is now connected.  
 You can now swap between calls by pressing  
Answer.  
 When finished with one call, hang up and second  
call will ring back.  
Call Back  
If you dial a busy extension:  
SET:  
 Press Softkey below “CB”.  
 Hang up.  
You may originate or receive calls during this  
waiting period.  
When both extensions are free, your phone will  
ring.  
 Lift handset* and the previous busy extension will  
ring.  
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8
CANCEL:  
 Lift handset*.  
 Press Softkey below “CB”.  
 Hang up.  
Logged Out IP Station – Call Destination  
Forwards all calls immediately, when Dterm IP is in  
Logout status.  
SET:  
 Lift handset*.  
 Press the Softkey below “FD L”.  
 Dial extension number, or external number† to  
which your calls are to be forwarded.  
CANCEL:  
 Lift handset*.  
 Press the Softkey below “FD L”.  
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9
PROGRAMMABLE KEYS FEATURES  
Call Forward All  
Forwards all calls immediately.  
SET:  
 Lift handset*.  
 Press Fwd All or dial  
.
 Dial extension or external numberto which your  
calls are to be forwarded.  
 Hang up.  
CANCEL:  
 Lift handset*.  
 Press Fwd All or dial  
.
 Hang up.  
Call Forward No Answer  
Forwards calls after 4 to 6 rings.  
SET:  
 Lift handset*.  
 Press Fwd Nans or dial  
.
 Dial extension or external numberto which your  
calls are to be forwarded.  
 Hang up.  
CANCEL:  
 Lift handset *.  
 Press Fwd Nans or dial  
.
 Hang up.  
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10  
Call Forward Busy  
Forwards calls only when your extension is busy.  
SET:  
 Lift handset*.  
 Press Fwd Busy or dial  
.
 Dial extension or external numberyour calls are  
to be forwarded.  
 Hang up.  
CANCEL:  
 Lift handset*.  
 Press Fwd Busy or dial  
.
 Hang up.  
Call Back  
If you dial a busy extension:  
 Press Call Back or dial  
.
 You may originate or receive calls during this  
waiting period.  
 When both extensions are free, your phone will  
ring.  
 Lift handset and the previous busy extension will  
ring.  
CANCEL:  
 Lift handset*.  
 Press Call Back or dial  
.
 Hang up.  
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11  
Group Call Pick Up  
To answer another extension in your group:  
 Lift handset*.  
 Press Pick or dial  
.
Direct Call Pick Up  
To answer a specific extension in your group or  
another:  
 Lift handset*.  

Dial  
plus extension number of ringing phone.  
Call Waiting – Operator  
To hold one call and answer a second call waiting:  
 Whilst on a call, hear call waiting tone (one short  
tone).  
 Press Answer.  
 Second call is now connected.  
 You can now swap between calls by pressing  
Answer.  
 When finished with one call, hang up and second  
call will ring back.  
Manager/Secretary Transfer  
Secretary:  
 Lift handset and press Manager’s ringing line.  
 Ask the caller to wait.  
 Press Manager’s line again; Intercom is activated.  
 Announce call to Manager.  
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12  
Manager:  
 If call is accepted – Secretary replaces handset;  
Manager presses flashing line and lifts handset.  
 If call is refused – Secretary presses Transfer to  
return to the caller.  
Call Park  
 Ask existing party to hold & press TRF.  
 Enter  
.
 Call now parked.  
Call can be retrieved from any telephone by:  
 Lift handset*.  
 Dial  
and extension where call parked from.  
 If retrieving from own handset dial  
.
Message  
To Leave a Message:  
 Lift handset & dial extension.  
 Receive no answer to busy signal.  
 Press MSG.  
To Display Message:  
 Press MSG.  
 Re-press MSG to display additional messages.  
To Respond:  
 While displaying additional messages press  
SPKR.  
 Press MSG to dial extension which left message.  
 Message erased.  
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13  
To Cancel:  
 Press MSG to display desired message.  
 Dial # while message on display.  
Save & Repeat  
SAVE:  
 Lift handset*.  
 Dial desired telephone number.  
 Press S&R.  
REPEAT:  
 Lift handset*.  
 Press S&R and number saved is redialled.  
Voicecall  
To speak over the intercom to other Dterm telephones  
only:  
 List handset*.  
 Dial extension.  
 Press Voice or speak over intercom.  
 Hang up to disconnect.  
System Speed Dial  
 Lift handset*.  
 Dial Access code  
.
 Enter 2/3 digit abbreviated code e.g._____070.  
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14  
Night Answer  
From any phone:  
 Lift handset*.  
 Dial  
.
 Caller is connected.  
UNIQUE Dterm FEATURES  
Speed Calling (One Touch Buttons)  
To program (do not lift handset):  
 Press Feature.  
 Press desired Speed Call button.  
 Enter extension or external number.  
 Press Feature again to save.  
To verify:  
 Press Feature button.  
 Press desired Speed Call button.  
To make a call:  
 Press desired Speed Call button for hands free  
dialling, or lift handset* and press desired Speed  
Call.  
Note: To change number, override with new number.  
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15  
To Store Numbers In Memory  
To store number:  
 List handset.  
 Enter  
 Enter memory number0 - 9.  
 Enter number† to be stored.  
 Wait for SPD SET to display.  
 Replace handset.  
To access number:  
 Press Redial.  
 Enter memory number0 - 9.  
MIC (Microphone)  
To enable hands free conversation:  
SET:  
 Press the MIC key.  
CANCEL:  
 Press the MIC key.  
Note: The MIC LED will illuminate when MIC is on.  
Lamps  
Call Indicator Lamp  
A lamp at the top corner of the Dterm flashes when a  
call is presented to the handset. The lamp remains lit  
when a message has been left.  
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16  
LCD (Liquid Crystal Display)  
The LCD provides visual Dterm activity plus the date,  
time and Softkey detail.  
LED (Light Emitting Diode)  
Some function keys have a built-in LED that lights or  
flashes according to the activity of that function key.  
MIC (Microphone)  
Lamp displays the status of the built-in microphone  
used for hands free operation to the activity of that  
function key.  
Display  
To adjust the Display:  
Press the or key up or down while the phone is  
idle.  
Speaker/Receiver Volume  
Adjust Speaker/Receiver Volume:  
Press the or key up or down during conversation.  
Ringer Volume  
Adjust Ringer Volume:  
Press or key up or down during ringing.  
Feature Key Activities  
Feature + 0 Side Tone ON/OFF.  
Feature + 1 Turns MIC ON/OFF.  
Feature + 2 Adjusts handset receiver volume.  
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17  
Feature + 3 Selects from 4 ring tones (repeat key “3”  
to select tone).  
Feature + 4 Adjusts transmission/receiving volume.  
Feature + 5 Activates hands free operation.  
Feature + 6 Deactivates hands free operation.  
Feature + 7 Turns call indicator lamp ON/OFF. (If  
turned OFF, this lamp will still light to  
indicate message waiting.)  
Function Keys  
Recall  
Press this key to terminate current call and re-seize  
dial tone.  
Feature  
Used to activate Dterm setup functions and to program  
Speed Dial/Feature keys.  
Conf (Conference)  
Press this key to establish a 3-way conversation. LED  
on key lights when key is active.  
Redial  
Press this key to activate Last Number Redial, Stack  
Dial and Speed Calling.  
Speaker  
Controls the built-in speaker, which can be used for  
hands free dialling/monitoring LED on key lights when  
key is active.  
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18  
Answer  
When the LED is flashing, press the key to answer a  
call waiting.  
Transfer  
Allows the user to transfer a call.  
Hold  
Press this key to place an internal or external call on  
hold.  
Power Save Mode  
After a predetermined time, this feature dims the LCD  
and Line Keys.  
(Not applicable to Dterm IP.)  
NOTES:  
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19  
SYSTEM INFORMATION  
Main Number:  
Main Fax Number:  
Indial Number:  
Voice Mail Pilot:  
Voice Mail Indial:  
System Manager:  
SPECIAL NOTE:  
DATA port of DTR-2DT terminal is for  
MODEM connections only.  
NOTE: Refer to your detailed user guide (ND-91712)  
for advanced features.  
Thematerialcontainedhereinissubjecttochange  
withoutpriornoticeatthesolediscretionof  
NECBusinessSolutionsLtd.  
AD-28000801  
ISSUE  
3
MARCH 2003  
Stock#:4393610  
PRINTED IN AUSTRALIA  
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